Adult Protective Services
If you suspect a dependent adult or elder is being abused or neglected
Call 800-340-5411 or click the button below.
24/7 Hotline to Report Suspected Elder Abuse:
Call to Report Suspected Elder Abuse
If someone's life is in danger, call 911.
Your report is confidential and can be anonymous.
For Mandated Reporters
- 1. Call the Hotline to report as soon as possible.
- 2. Complete the SOC 341 form (also linked below).
- 3. FAX the completed form to: (760) 924-1721.
For a definition of mandated reporter, please refer to page 8 of the SOC 341 form or Welfare & Institutions Code section 15630(a).
If you are not a Mandated Reporter, please make your report by calling the Hotline.
Adult Protective Services (APS)
The Adult Protective Services (APS) Program helps protect older adults and people with disabilities from abuse, neglect, or being taken advantage of. APS helps those who are unable to care for themselves or protect their own interests. The services are free and available to everyone, regardless of income or assets.
Whenever possible, APS works to keep older adults or people with disabilities safe in their own homes. This includes helping them take care of themselves or connecting them with local resources.
Quick Facts:
- What is an Elder? An Elder is someone who is 60 years old or older.
- What is a Dependent Adult? A Dependent Adult is someone between 18 and 59 who has physical or mental challenges that make it hard for them to care for themselves or protect their rights.
- What is Abuse? Abuse occurs when someone, such as a caregiver, causes harm, pain, or mental suffering to an elder or dependent adult. It can also include taking away necessary services or items that help them stay safe.
- What is Neglect? Neglect happens when someone responsible for an elder or dependent adult fails to provide the proper care or support they need, which any reasonable person would do in the same situation.
